Solving Call Center Noise Problems

PROBLEM

  • Collaborative work spaces with no sound absorbing panels

  • Due to the density of the space, the loud conversations could be heard across the facility and by customers on the phone.

  • The customer wanted to improve conversational privacy and decrease noise levels with an effective and colorful solution.

SOLUTION

  • Acoufelt 1" thick AP-24  Acoustical Hanging Baffles.

  • Lencore Sound Masking added throughout the space

  • Reduced ambient background noise plus provided desired conversational privacy.

  • Baffles up out of the way did not block natural light.